Are you insured?

CL Mountain Movers, LLC is licensed and insured.

Are there any items that you can not move?

Perishable, dangerous or hazardous materials are not to be moved by our moving team. Please make sure to not include any of these materials in your boxes because Mountain Movers will not be able to transport them on the truck to your final location. For example Mountain Movers will not move chemicals, gasoline, propane paint, oil and ammunition.

NO patio pavers, pottery or live plants will be moved by our moving team.

If you have any specific questions about if we are able to move it, please contact us to make sure.

Can you pack my items?

Mountain Movers can pack your items however, packing services are an additional charge. If you are wanting your items packed, please let us know ahead of time and the additional charge will be added onto your estimate. Packing services have to be planned for and require additional hours of labor for our team members. Please indicate that you will be needing packing services prior to your move date.

Are there any items that you price separately?

Yes. Gun safes, pianos, and pool tables are priced separate from the move based upon convince and tools needed to move item.

How do I get a quote?

There are multiple ways to get a quote. You can fill out the form on our website, call or email us. We can easily and quickly get you a quote.

Do you have to come to my home to give me a quote ?

We actually do not. We use a service called LiveSwitch that allows us to video call with you to get an accurate inventory list. This video is recorded and saved to our files and our crew members are able to go back and look at it prior to the move. This allows us to make sure your quote is as accurate as possible.

DO YOU REQUIRE A DOWN PAYMENT

A 50% down payment is required before the start of the move unless otherwise discussed and agreed upon.

How do i pay for my move?

We accept check, cash or card. There is a 3% card processing fee for any card used to pay for your move.

Should I tip my movers?

Tipping movers is not necessary, but it is greatly appreciated. If our movers went above and beyond on your move, a tip of appreciation is always welcome.

how will you pack fragile and valuable items?

Mountain Movers will take due care in packing all of your items. If any items are fragile or highly valuable, please indicate which items they are to our movers. Extra caution will be taken in packing and moving these items to ensure that the best possible care is taken to protect your items from damage in the the move.

will you mount my tv onto the wall?

We do NOT mount TV’s onto walls for customers.

do you install our appliances?

We do not install appliances unless asked specifically. Mountain Movers is not accountable for any damage that occurs during installation if installed by our crew.

What about INCLEMENT weather?

In the case of inclement weather that permits the moving team from accessing your home in a safe manner, your move will have to be rescheduled or postponed. It is your responsibility to make sure that all roads and/or driveways are accessible on the day of the move. Please be understanding in these rare cases because we will do all that we can to make sure your move is completed as scheduled, but sometimes things are out of our own control.

If customer requests that we still come despite the inclement weather, the hourly rate will be charged to sit until deemed fit and safe for our crew to work.

We are not accountable for any damage to items that are moved in inclement weather.